SHOPPING BENEFITS

Global Blue

Now your Doha Bank Al Riyada Visa infinite Credit Card gives you the power to Process your VAT refund in style in key cities with Visa and Global Blue.

Starting from 1 Jan 2019, as a Doha Bank Al Riyada Visa infinite Credit Card holder you get access to premium Global Blue lounges across key locations in Europe to process their VAT refund.

You can now experience a luxurious and relaxing tax refund experience across the following cities: Milan, Rome, Venice, Munich, Madrid, Paris and London.

Kindly note the benefits and experiences are tailored by location.

Here’s how it works

• Doha Bank AL RIYADA Visa Infinite Credit Card holders shopping with their credit card across key locations in Europe can access the premium lounges of Global Blue.
• Upon access Cardholders are required to show their eligible card.
• After being granted access to the lounge, the refund process will be handled by lounge staff, and the amount refunded to the eligible card.
• Upon leaving the country, Cardholders are required to obtain the stamp from customs on the receipts.

Multi-Trip Travel Insurance

With Multi-Trip Travel Insurance, you and your family is covered on all trips with a maximum trip duration of 90 days including COVID 19. So now you can simply focus on enjoying every single moment of your travel experiences.

Following are the Details of the cover:

• Personal Accident Benefits up to USD 500,000 (International).
• Personal Accident Benefits up to USD 100,000 (Domestic).
• Emergency Medical Expenses up to USD 2,500,000.
• Evacuation and Repatriation Expenses up to USD 500,000.
• Hospital Daily Cash USD 100 per day up to USD 3,000.
• Trip Cancellation / Curtailment up to USD 7,500.
• Delayed departure up to USD 1,000.
• Missed Departure benefit up to $1,500
• Missed Connection Benefit $500
• Baggage delay up to USD 500.
• Loss of personal belongings up to USD 2,500.
• Covers cardholder, spouse and up to 5 children; Maximum age limit 80. Restricted age limit for children.

For further information, please visit www.cardholderbenefitsonline.com.

Rental Car Collision Damage Waiver

Details of cover

In the event of a card holder being liable to reimburse a licensed rental agency for costs resulting from damage, fire, vandalism or theft of / to the rental vehicle during a covered trip.

• Cover up to $50,000 per annum.
• Cover is granted for the duration specified in the rental agreement, but no more than 31 days.
• Maximum retail purchase price not exceeding $100,000.
• Cost of the rental vehicle must be charged to the covered card (Visa Infinite).

Cardholders can use the online portal, enabling them to:

• Access and download their insurance Terms and Conditions.
• Get instructions for initiating the claim process.

For more information please visit www.cardholderbenefitsonline.com.

Medical and Travel Assistance

Your Doha Bank AL RIYADA Visa Infinite Credit Card has you covered while you travel the world, so you can relax and enjoy your trip, knowing that your elite status will keep you protected:

Details of services

• Telephone medical advice.
• Medical service provider referral.
• Essential medicine and equipment delivery.
• Dispatch of physician to card holder location.
• Medical evaluation and repatriation.
• Legal referral.
• Interpreter referral.

For further information or queries please call: +44 (0) 208 762 8373.

Buyer’s Protection

The Doha Bank AL RIYADA Visa Infinite Credit Card offers you purchase protection against theft or accidental damage.

Following are the terms and conditions of the purchase protection applicability:

• Full payment of purchased items must be made with your Doha Bank Visa Infinite Credit Card either in store or online.
• New item purchases only.
• Coverage for a maximum of 365 days from date of purchase.
• Only coverage for Accidental Damage in respect of mobile phones.
• 28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
• Particular limits apply to online purchases that are not delivered or damaged in transit.
• Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.

For more information please visit: www.cardholderbenefitsonline.com

Extended Warranty

Extended Warranty adds real value to your Infinite Credit Card, it doubles the repair period offered by the original manufacturer’s warranty for up to 1 year, so you always feel the benefit of extra protection.

Applicability:

• Full payment of purchased items must be made with Doha Bank Al Riyada Visa Infinite Credit Card.
• New Item purchases only.
• Proof of full payment with Doha Bank Al Riyada Visa Infinite Credit Card is required.

For detailed information on the above mentioned Insurance Benefits, please visit: www.cardholderbenefitsonline.com

Fraudulent Card Misuse Protection

As a Doha Bank Al Riyada Visa infinite Credit Card holder, you are protected against unauthorized transactions or fraudulent use of your card by unrelated third parties. This insurance benefit will provide you reimbursement of up to USD 3,000 per occurrence with USD 5,000 annual aggregate limit.

Cover applies to

• Unauthorized charges as a result of loss or theft of your Doha Bank AL RIYADA Visa Infinite Credit Card.
• Unauthorized charges incurred when your Doha Bank AL RIYADA Visa Infinite Credit Card remained in your possession through:
  • In-store.
  • Telephone.
  • ATM withdrawals.
  • On-line purchases.

Charges incurred by a resident of your household or by a person entrusted with your card or losses that result from or are related to business activities are not covered.

Principal conditions include

• You must report unauthorized charges, loss or theft of the card to the issuer immediately and provide written notice of the claim within 30 days.
• For potential claims advices, you should follow the instructions described on the benefits portal and within their benefit terms and conditions.
• As for all our insurance benefits, your credit card must be valid and in good standing for coverage to be applicable.

For a detailed description of the features, visit: www.cardholderbenefitsonline.com