GLOBAL TRAVEL BENEFITS

DOHA MILES

Welcome to DOHA MILES, our loyalty program, which is offered exclusively for Doha Bank credit cardholders. DOHA MILES gives you the most rewarding way to earn and use your DOHA MILES. Whether you want to fly first class to Paris or stay at a five-star hotel in Bali; your DOHA MILES will make sure that your next flight or holiday will be the most memorable one for you and your loved ones.

Earn DOHA MILES

Through the DOHA MILES Program, collect 1 DOHA MILE on every QAR 4 of purchases made locally. As a Doha Bank AL RIYADA Visa Infinite Cardholder you can use your card on travel, hotel, dine-in etc. overseas and earn 33% higher than your DOHA MILES earned locally i.e. and 1 DOHA MILE for every QAR 3 spent internationally.

Airport Lounge Access

Enjoy complimentary and unlimited access with Visa Lounge Key to 1,000 premium lounges worldwide. Simply present your AL RIYADA Visa Infinite Credit Card, mentioning “Lounge Key”. Complimentary access applies to the card member and one guest only. The card holder will be charged USD 32 per guest for each extra guest.

Important notice: Effective from 1^st January 2019, AL RIYADA Visa Infinite Credit Cardholders can enjoy LoungeKey benefits that will operate as follows:

• You will be entitled to unlimited lounge visits for yourself and one (1) guest (for each visit).
• To be eligible for complimentary unlimited visits, you need to conduct one (1) international transaction in each calendar year of USD 1 minimum value.

As soon as your eligible transaction is registered with Lounge Key you will be entitled for complimentary and unlimited access to airport lounges for the remainder of the year. In case you do not meet the eligibility criteria of conducting at least 1 international transaction of USD1; you will be advised at the lounge that such visits are chargeable (and you will be communicated the access cost), and you will then have the option of either proceeding with the visit or not.

ORYX Lounge

By presenting your AL RIYADA Visa Infinite Credit Card you can now enjoy the privilege of entering the Qatar Airways Oryx Lounge along with one guest and one child, located in the Departure Terminal of the Hamad International Airport.

Global Concierge Services

Enjoy 24 hours a day, 7 days a week the convenience of Visa Infinite Concierge, personalized privileges, rewards and services anywhere in the world. From last-minute restaurant reservations to planning a special occasion, your 24/7 concierge is more than happy to help you save valuable time and make your life easier. And, by taking note of your personal tastes and preferences, we can surprise you with the perfect recommendation at the perfect moment. Best of all, the service is entirely complimentary.

Travel Services

• Information, advice and reservations on air, rail and ferry travel, hotels, apartments, cottages, villas, car hire and charter travel.
• Chauffeur reservations and airport transfers.
• Travel and health advice.

Dining Services

• Restaurant information, suggestions and booking.

Shopping services

• Out-of-hours store access.
• Personal shoppers.
• Gift and flower service.

Lifestyle services

• Suggestions and tickets for sporting, social, musical and cultural events.
• Personal trainers, masseurs, gyms and spas.
• Wedding organizers and event / party planning.
• Property management, maintenance and home minding.
• Relocation management including staff appointments.
• Childcare referrals and arrangements.

Concierge Digital services

As a Visa Infinite cardholder, you now have access to a digital concierge channel in addition to telephone and email service. The digital concierge is a fully mobile responsive portal , enabling you to search and book on the go. You will also be able to talk to our Lifestyle Managers 24/7 via the Live Chat!

Visit www.visaconciergecemea.com to access the online platform and:

• Browse and book flights, hotels , car rental on the go.
• Reserve tables online via a click of button in premium restaurants, including those that are hard to get.
• Select and book tickets & hospitality packages for most exclusive music, theatre and sporting events.
• Browse through the collection of benefits covering vast range of products and services.

The Digital Concierge platform is available to you in English, Arabic, French and you can register directly on the platform by visiting www.visaconciergecemea.com.

If you have previously registered with the concierge you can simply call the concierge to have an activation email sent.

For futher details please contact us at concierge@visaconcierge-mea.com.

Concierge Whatsapp Services

As a Visa Infinite cardholder, you can now also have access to WhatsApp concierge channel in addition to telephone, email and digital concierge. You will be able to chat with our Lifestyle Managers any time via Live Chat!

Simply add the provided phone numbers to your contact list and start the chat :

• For English: +44 7874 023129
• For French: +44 7520 631646
• For Arabic: +44 7520 631645

• The first chat will contain Terms and Conditions (disclaimer).
• The concierge service will request your first and last name and email / Member ID in a response message to verify identity.

For New Users:

• Concierge will reply to WhatsApp with a request for a phone call where the cardholder will have to call back and provide a telephone number for further communication between the Concierge and the Cardholder. This is simply to verify the Cardholder’s card number and also to complete the cardholder’s profile and registration.

Disclaimer: Offers included are correct to the best of Visa’s knowledge at the time of communication but are subject to change. *Terms and conditions apply.

Visa Luxury Hotel Collection

Get access to over 900 elite and prestigious properties from around the world under the Visa Luxury Hotel Collection programme. Enjoy the following benefits and offers when booking.

• Best available rate guarantee.
• Automatic room upgrade upon arrival.
• Complimentary in-room Wi-Fi.
• Complimentary continental breakfast daily.
• $25 USD food or beverage credit.
• VIP guest status.
• 3pm check out upon request.

For more information on how to avail the offers, please visit: www.visaluxuryhotels.com

Avis Car Rental

Enjoy hassle free access to a car of your choice when travelling abroad.

• Up to 35% discount on Standard Rates, and up to 30% off of on Retail rates.
• Simply visit www.avisworld.com/visa to avail the discount

Meet & Greet Services

YQ is a global network of specialist airport meet & assist service partners.

As a Doha Bank AL RIYADA Visa Infinite Credit Card holder, you are eligible for personalized greeting and an exceptional airport experience that your status deserves.

The offers include:

• Discount of up to 25% off retail rates for AL RIYADA Visa Infinite
  Credit Card at over 450 destinations globally.
• AL RIYADA Visa Infinite Card holders can get the applicable discount directly to the transaction. Booking for the services must be made at least 72 hours prior to commencement of travel.
• Offer not to be used in conjunction with other promotions.
• Card holders can also book other services such as limo transfer, Visa on arrival, baggage porters, etc.

For more information, visit https://cemea.yqnowgroup.com/