SHOPPING BENEFITS


Doha Bank AL RIYADA Visa Infinite Credit Card makes it even easier for you to lose yourself in shopping splendour. Enjoy access to exclusive offers all over the world to sharpen your wardrobe with exclusive offers on fashion and jewellery. With discount in the region and abroad, you can shop at discounted prices wherever you travel.

Global Blue

Now your AL RIYADA Visa Infinite Credit Card gives you the power to Process your VAT refund in style in key cities with Visa and Global Blue.

Starting from 1 Jan 2019, as a AL RIYADA Visa Infinite Credit Card holder you get access to premium Global Blue lounges across key locations in Europe to process their VAT refund.

You can now experience a luxurious and relaxing tax refund experience across the following cities: Milan, Rome, Venice, Munich, Madrid, Paris and London.

Kindly note the benefits and experiences are tailored by location.

Here’s how it works

  • Doha Bank AL RIYADA Visa Infinite Credit Card holders shopping with their credit card across key locations in Europe can access the premium lounges of Global Blue.
  • Upon access Cardholders are required to show their eligible card.

VAT Refund – UTU Plus

Get more VAT refund when shopping with Visa and UTU Plus across the EU and UK.

Starting from 1 Jan 2019, as a AL RIYADA Visa Infinite Credit Card holder making eligible purchases on your Visa card in EU and the UK will be able to claim up to an additional 5% of your VAT refund amount through UTU Plus.

How to use

  • You are required to download the UTU Plus app, and register using your AL RIYADA Visa Infinite Credi Card.
  • When claiming the VAT refund through a standard process, you should select claim on card and enter the 16 digits UTU membership number provided upon activation in the UTU Plus app.
  • You will then receive a notification from UTU when the refund is completed and will enjoy cashback to your AL RIYADA Visa Infinite Credit Card.
  • UTU Plus app can be downloaded from the iTunes App Store and Google play Store.

Multi-Trip Travel Insurance

Get complimentary Travel Accident & Medical Insurance whenever you travel with your AL RIYADA Visa Infinite Credit Card. You will be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels. You can access the online portal to:

  • Download your insurance Terms and Conditions.
  • Populate certificates of insurance for Visa purposes.
  • Submit your claim.
  • Check the status of your submitted claims.

Use your Doha Bank AL RIYADA Visa Infinite Credit Card to pay for your travel and you will receive complimentary travel insurance.

  • Personal Accident Benefits up to USD 1,000,000 (International).
  • Personal Accident Benefits up to USD 100,000 (Domestic).
  • Emergency Medical Expenses up to USD 1,000,000.
  • Evacuation and Repatriation Expenses up to USD 500,000.
  • Hospital Daily Cash USD 100 per day up to USD 3,000.
  • Trip Cancellation / Curtailment up to USD 7,500.
  • Delayed departure up to USD 1,000.
  • Baggage delay up to USD 500.
  • Loss of personal belongings up toUSD2,500.
  • Covers card holder, spouse and up to 5 children; age limit of 75 for all.

For further information, please visit www.cardholderbenefitsonline.com.

Rental Car Collision Damage Waiver

Details of cover

In the event of a card holder being liable to reimburse a licensed rental agency for costs resulting from damage, fire, vandalism or theft of / to the rental vehicle during a covered trip.

  • Cover up to $50,000 per annum.
  • Cover is granted for the duration specified in the rental agreement, but no more than 31 days.
  • Maximum retail purchase price not exceeding $100,000.
  • Cost of the rental vehicle must be charged to the covered card (Visa Infinite).

Cardholders can use the online portal, enabling them to:

  • Access and download their insurance Terms and Conditions.
  • Get instructions for initiating the claim process.

For more information please visit www.cardholderbenefitsonline.com.

Medical and Travel Assistance

Your Doha Bank AL RIYADA Visa Infinite Credit Card has you covered while you travel the world, so you can relax and enjoy your trip, knowing that your elite status will keep you protected:

Details of services

  • Telephone medical advice.
  • Medical service provider referral.
  • Monitoring medical condition pre and post hospitalization.
  • Essential medicine and equipment delivery.
  • Dispatch of physician to card holder location.
  • Medical evaluation and repatriation.
  • Legal referral.
  • Interpreter referral.

For further information or queries please call: +44 (0) 208 762 8373.

Purchase Protection

The Doha Bank AL RIYADA Visa Infinite Credit Card offers you purchase protection against theft or accidental damage.

Following are the terms and conditions of the purchase protection applicability:

  • Full payment of purchased items must be made with your Doha Bank AL RIYADA Visa Infinite Credit Card.
  • New item purchases only.
  • Coverage for a maximum of 365 days from date of purchase.
  • Maximum of 48 hours from date of incident to submit a claim.
  • Card holder must report within 24 hours in case of theft.

For further information please visit: www.cardholderbenefitsonline.com

Extended Warranty

The Extended Warranty doubles the repair period offered by the original manufacturer’s warranty for up to 1 year.

Following are the terms and conditions for the applicability of extended warranty:

  • Full payment of purchased items must be made with your Doha Bank AL RIYADA Visa Infinite Credit Card.
  • New Item purchases only.
  • Proof of full payment with Doha Bank AL RIYADA Visa Infinite Credit Card is required.

For a detailed description of the features and T&Cs, visit: www.cardholderbenefitsonline.com

Fraudulent Card Misuse Protection

As a Doha Bank AL RIYADA Visa Infinite Credit Card holder, you are protected against unauthorized transactions or fraudulent use of your card by unrelated third parties. This insurance benefit will provide you reimbursement of up to USD 3,000 per occurrence with USD 5,000 annual aggregate limit.

Cover applies to

  • Unauthorized charges as a result of loss or theft of your Doha Bank AL RIYADA Visa Infinite Credit Card.
  • Unauthorized charges incurred when your Doha Bank AL RIYADA Visa Infinite Credit Card remained in your possession through:
    • In-store.
    • Telephone.
    • ATM withdrawals.
    • On-line purchases.

Charges incurred by a resident of your household or by a person entrusted with your card or losses that result from or are related to business activities are not covered.

Principal conditions include

  • You must report unauthorized charges, loss or theft of the card to the issuer immediately and provide written notice of the claim within 30 days.
  • For potential claims advices, you should follow the instructions described on the benefits portal and within their benefit terms and conditions.
  • As for all our insurance benefits, your credit card must be valid and in good standing for coverage to be applicable.

For a detailed description of the features, visit: www.cardholderbenefitsonline.com

Global Cashback

For the first time in Qatar, Doha Bank card customers can now enjoy EXCLUSIVE cashback on their favourite international brands, through Doha Bank’s new Global Cashback offers.

Shop online and get rewarded with upto 30% cashback on 2,500+ popular international brands, such as Qatar Airways, Ali Express, Macy’s, Bloomingdale’s, Debenhams, Flipkart, booking.com, Expedia, and many more from around the globe.

Customers will earn cashback in addition to the DOHA MILES on their eligible credit card spend.

How to earn Global Cashback

  • Step 1: Login to your DBank Online / account.
  • Step 2: Click on DOHA MILES banner on your Accounts page, which will route to “My Profile” tab.
  • Step 3: Click on “Earn Cashback”.
  • Step 4: View exclusive and global cashback offers by clicking on “View Cashback Offers”.
  • Step 5: Browse and Select Offer.
  • Step 6: Click on “Get Offer”.
  • Step 7: Purchase the offer as a standard e-commerce transaction with your Doha Bank credit card.

New DOHA MILES Member

Option 1: Single Sign-On feature on DBANK online:

  • Step 1: Login to your DBank Online account.
  • Step 2: Click on DOHA MILES banner on your Accounts page, which will route you to “My Profile” tab.

Option2: DOHA MILES website:

You need to activate your account on the portal. Activation is a very simple, three step process:

  • Step 1: Visit www.dohamiles.com, click on ‘Activate’ and enter your Qatar National ID number, Mobile Number and Date of Birth. Successful validation of two of three information points will prompt a One Time Password (OTP) generation and will be sent to your registered mobile number and email address simultaneously.
  • Step 2: Input the One Time Password (OTP) received.
  • Step 3: Activate your account by setting up your login ID and password.
  • Step 4: Login with your User ID and Password.
  • Step 5: Click on “Earn Cashback”.
  • Step 6: View exclusive global cashback offers by clicking on “View Cashback Offers”.
  • Step 7: Browse and Select Offer.
  • Step 8: Click on “Get Offer”.
  • Step 9: Purchase the offer as a standard online transaction with your Doha Bank credit card.

More Details about Global Cashback

Click here

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Note:

Doha Bank’s retail, commercial and corporate products are granted at our sole discretion and are subject to the Bank’s terms, conditions and acceptance.