Multi Trip Travel Insurance

With your Doha Bank Visa Signature Everyday Cashback Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Do not let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.

Use your Doha Bank Visa Signature Everyday Cashback Credit Card to pay for your travel and you will receive complimentary travel insurance in respect of that trip.

You can access the online portal by visiting www.cardholderbenefitsonline.com to:

• Access and download your insurance T&Cs.
• Populate Certificates of Insurance for visa purposes.
• Submit your claim.
• Check the status of your submitted claims.

The following covers are offered to you as a Doha Bank Visa Signature Everyday Cashback Credit Cardholder:

Details of cover

• Personal Accident Benefits up to US$ 500,000 (International).
• Personal Accident Benefits up to US$ 50,000 (Domestic).
• Emergency Medical Expenses up to US$ 150,000.
• Evacuation and Repatriation Expenses up to US$ 500,000.
• Hospital Daily Cash $50 per day up to US$ 1,500.
• Trip Cancellation/Curtailment up to US$ 5,000.
• Delayed departure $42 per hour up to US$ 1,000.
• Baggage delay $42 per hour upto $500.
• Loss of personal belongings up to $150.
• Covers cardholder, spouse and up to 5 children; age limit of 75 for all.

For further details, please visit www.cardholderbenefitsonline.com.

Medical and Travel Assistance

Your Doha Bank Visa Signature Everyday Cashback Credit Card has you covered while you travel the world, so you can relax and enjoy your trip, knowing that your elite status will keep you protected:

Details of services:

• Telephone medical advice.
• Medical service provider referral.
• Monitoring medical condition pre & post hospitalization.
• Essential medicine and equipment delivery.
• Dispatch of physician to cardholder location.
• Medical evaluation and repatriation.
• Legal referral.
• Interpreter referral.

For further information or queries please visit: www.cardholderbenefitsonline.com

Global Customer Assistance Services

GCAS exists to provide you with the personal support and world-class customer service you expect when you are travelling while providing you with essential services when you need it the most.

Details of services:

• Lost or stolen card.
• Emergency card replacement.
• Emergency cash up to US$5,000.
• Emergency payment authorization.

For more information, call +971 (0) 4 361 1234 .

Claims Process

Cardholders should email creditcardclaims@crawco.me the following information:

• Cardholder’s name.
• First 9 digits of covered card number.
• Cardholder’s address.
• The policy or section under which the claim applies.

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