Experience Al Maha Services with up-to 25% off

Are you arriving at or departing from Hamad International Airport? Enjoy a seamless experience with up-to 25% off on Al Maha Meet & Assist packages and Lounge Services when you book using your Doha Bank Credit Card or Mastercard Debit Card.

Apply Now

How to avail the offer

• Visit Al Maha Services website via https://www.al-mahaservices.com/almaha.
• Click on “Book Now” and you will be directed to the service and trip details page.
• Enter the required details, enter the promo code “DOHABANK20” and click continue.
• The discount will be applied during the booking process on entering the promo code.
• At the checkout enter your Doha Bank Credit or Mastercard Debit Card to make the payment.

Qatar Airways provides Al Maha Services at the Airport as mentioned below:

Arrivals

• Platinum Arrivals: The Passenger will be met at the aircraft or aerobridge by a Hostess with a personalized name board, escorted to the arrival terminal and receive fast-track immigration clearance at the Lounge. The Passenger will receive porter assistance at the luggage reclaim hall, assistance through customs clearance, and escorted service to their receiving party.
• Gold Arrivals: The Passenger shall proceed to the Lounge for assistance, where they will receive fast-track immigration clearance at the Lounge. The Passenger will receive porter assistance at the luggage reclaim hall, assistance through customs clearance, and escorted service to their receiving party.
• Family Package Arrivals: A family package is available to families with a maximum of five (5) persons consisting of two (2) adults travelling with children under eighteen (18) years of age. Passengers are required to report directly to the Al Maha Arrivals Lounge and are required to identify themselves to the Hostess at the reception. Passengers will be assisted with immigration formalities and receive porter luggage service, assistance through customs clearance and escorted service to their receiving party.

Departures

• Platinum Departure: The Passenger will be met at the Departure Hall by a dedicated Hostess, and who will facilitate and provide porter assistance with luggage, assistance with check-in formalities, fast-track immigration clearance at the Lounge, escorted assistance to the transit Lounge for up to a four (4) hour stay, and escorted service to the aircraft upon departure.
• Gold Departure: The Passenger will be met at the Departure Hall by a dedicated Hostess, who will facilitate and provide porter assistance with luggage, assistance with check-in formalities, fast-track immigration clearance at the Lounge, and escorted service to the boarding gate upon departure.
• Family Package Departure: A family package is available to families with a maximum of five (5) persons consisting of two (2) adults travelling with children under eighteen (18) years of age. Passengers are required to call Al Maha Services at 00974 55803617 or 00974 55801713 at least 30 (thirty) minutes before arriving at the Airport, at which point they will be provided with priority check-in and invited to the -Lounge for assistance with immigration formalities. Passengers will then be escorted to their respective boarding gate upon departure.

Lounge Services

• Passengers may be granted access to the Al Maha Transit or Arrival Lounge for up to four (4) hours stay.

Campaign Period

15 October 2020 to 21 April 2021

Please refer to special rates for Doha Bank Card customers:

Terms and Conditions

• The discount will be offered during the booking process on using the promo code” DOHABANK20”.
• Discount is offered only when Doha Bank Credit or Debit Cards are used to make the booking.
• The discount will be applicable on Meet and Assist packages and lounge services.
• The promotional discount is not applicable for add-ons, fast track, Al Maha Landside Lounge and family packages.
• Al Maha Services Bookings have to be made no less than twenty four (24) hours prior to the scheduled relevant arrival / departure flight time. Bookings which are requested less than twenty hour (24) hours prior will be provided subject to availability and can be booked by visiting any Al Maha Services office.
• The Customer has to notify Al Maha Services of any changes or amendments to the flight details, a minimum of three (3) hours in advance of the scheduled arrival/departure flight time.
• Al Maha Services charges are applicable per person. Any additional customer traveling with the customer holding a confirmed Al Maha Services booking that is not covered in the booking will be charged an additional amount for the respective service.
• Bookings which are kept on-hold for a period exceeding thirty (30) days will automatically be cancelled and the amount paid will be forfeited. If the Booking is cancelled within thirty (30) days a fifty percent (50%) refund will be recharged to the Customer.
• Doha Bank has the right to discontinue or modify the promotion at any time with notifying the customers, only if Al Maha services withdraw or make any changes on the promotion.
• For any further queries or information please contact Al Maha services at
  Email – almahaservices@qatarairways.com.qa or Tel: 40105831 / 32