Doha Bank has officially announced early this week the opening of its new branch, which was relocated from first floor of the popular City Centre Mall, located in the heart of West Bay.

One week after the inauguration of the state of the art Al Gharafa Dahl Al Hamam Branch, Doha Bank continues the roll out its newly designed branches, which have been renovated to meet and exceed our customers’ expectations.

Commenting on the opening of the branch, Dr. R. Seetharaman, CEO of Doha Bank, said, “Our national branch network is of vital strategic importance to us and we regard our branch network as an integral part of our multi-channel approach to serving our customers. Our strategic focus on investing in our branch network is designed to ensure we are embedded in the local communities while being one of the most committed providers of financial services to customer service throughout the state of Qatar.”

He continued: “The move also falls in line with our strategy to expand in a way that best meets our customers’ needs and requirements while reaffirming our commitment to providing them with a range of fast and efficient banking solutions.”

Customer convenience is at the heart of operations at Doha Bank. The relocation of the City Centre Mall branch to the ground floor will make it easier for cardholders and customers to access quick services and provide them with greater convenience and flexibility.

Upholding its core promise to deliver both innovative products and services in an ambient and customer friendly environment, the New City Center branch signifies Doha Banks commitment to its most valuable asset – its customers.

With 30 branches in Qatar, comprising of the second largest banking network in the state, improving branch architecture, the interior and facade is just one of the forward measures adopted by Doha Bank towards transforming branches to a customer centric network.

Doha Bank branches are designed to enhance and deliver a premier customer experience at the premises, which are in congruence with Qatar’s booming real estate industry and mall culture. All this and more, while maintaining a focused approach on being positioned as one of the leading banks in the GCC region, the bank steps up to deliver world class products and services in an equally world class environment.

Previously located on the first floor of the mall, facing Carrefour, the new modern high end branch in the G36 banking section, allocated in the inner area of the City Center Mall, offers the added convenience of proximity to the parking lot for busy customers on the go. With an increased number of counters to process customer transactions, this thereby reduces waiting times significantly. In addition, the branch features a novel and easy to navigate layout with convenient access to a comprehensive range of digital banking solutions, which include the DBank Mobile service and the Apple Watch banking, in line with its endeavor to provide an omni-channel customer experience designed to provide access to Doha Bank services globally around the clock.

The branch will serve the Banks regular customers visiting the Mall, which also has an auxiliary branch at the fascia of the City Center Mall entrance, where the bank is offering cards services entailing debit card issuance, credit card replacements, and speedy cards delivery in addition to cheque book collection.

The relocated Doha Bank City Centre Mall branch will be open seven days a week, from 9:00 am to 9:00 pm from Saturday to Thursday and Friday 4:00 pm to 9:00 pm, and will offer competitive loans, a range of deposit facilities and specialized services including personal banking, corporate banking, investment banking, asset management and much more.