Doha Bank SME in pursuit of excellence in customer service has taken another initiative aimed at proactively addressing the needs of small and medium enterprises in Qatar by hosting a business breakfast meeting exclusively for SME customers. The event, held under the theme “Business at Breakfast”, served as a platform for the Bank’s existing as well as prospective clients to share business updates and indicate future plans and requirements in order for the Bank to effectively partner in their growth.
The meeting was attended by Doha Bank Group CEO Dr. R. Seetharaman, Head of SME Mr. Atul Kinra, Head of Credit Risk Evaluation Mr. Rajesh Malghani, and other key concerned officials of the Bank.
Dr. Seetharaman Doha Bank CEO Welcoming Mr. Vivek Malhotra of New Era Controls for “Business at Breakfast”.
“The ‘Business at Breakfast’ initiative aims at providing a platform for SME units to showcase their potential in the businesses they are running and communicate their future requirements well in advance to all the concerned stakeholders of the Bank. This enables the Bank to better understand their needs and develop a focused approach to key SMEs, which would ultimately translate to improved overall turnaround time and maximized efficiencies,” said Dr. R. Seetharaman.
“Doha Bank is aware of the pivotal role that SMEs play in broadening the economic base of Qatar and in driving sustainable, long-term growth. As always, we are committed to providing them with the support they need to succeed in their business and participate more vigorously in Qatar’s diversification story,” he added.
Commenting on the initiative, Mr. Vivek Malhotra, Partner, New Era Controls, said, “I am really thankful to Doha Bank officials for the opportunity provided to showcase our business strengths. The event co-attended by Business and Risk representatives of the Bank provided a good opportunity for us to raise and discuss several pertinent issues. Doha Bank has always been our preferred financial partner and has played a significant role in our growth.”
Mr. Binoy Varughise, Partner at Mall of Asia, said, “This is a very innovative move by Doha Bank. Individual attention to customers like us is truly inspiring as it allows us an opportunity to provide a ringside view of our business to all concerned stakeholders of the Bank. Doha Bank has always adopted a solution-oriented approach when it comes to addressing our needs and we are very happy with their services.”
Doha Bank’s SME unit offers a comprehensive range of products like working capital, term lending, and contract financing products. In addition, Doha Bank SME offers specialized services such as cash management, payroll products, trade services, forex solutions, insurance solutions, and more.
Doha Bank is a partner bank of Qatar Development Bank, offering long-term loans to SME clients under the Al Dhameen Guarantee program of QDB.