Corporate Services at your Convenience


Dear Valued Customer,

In the effort of enhancing your branch experience and to provide you with a better personalized service, we are pleased to inform you that we have now assigned 2 additional dedicated Corporate Service Centers for your convenience. In addition to our Head Office Branch and Grand Hamad cash center, our Industrial Area and Museum Branches will now be fully dedicated to your Over-the-Counter and other banking needs. These two new branches we will have an extended service hours till 05:00PM including Saturdays.

As part of this exciting development, we are pleased to inform you that we will also be issuing Corporate Deposit cards to all our corporate clients who do not currently have them. These cards will provide you with easy access to our Bulk Cash and Cheque Deposit machines (CCDM), enabling you to conveniently deposit large volumes of cash and cheques 24/7 in three strategic locations (Industrial Area, Museum, and Salwa Road Branch).

The Corporate Deposit cards are designed to streamline your banking transactions and offer several advantages. These cards will allow you to take advantage of our state-of-the-art deposit machines, which are equipped with advanced features for quick and secure deposits. With easier access, faster processing times, reduced queuing, and improved cash management, you can efficiently manage your corporate banking needs, saving you valuable time and effort.

Please note that the Corporate Deposit cards are exclusively designed for cash and cheque deposits only. They cannot be used for cash withdrawals or checking account balances. Your privacy and security are our top priorities, and our systems are equipped with robust security measures to safeguard your sensitive information. You may contact your dedicated relationship manager (RM) for the issuance of these cards.

In addition to the benefits of using the Corporate Deposit cards and the Bulk Cash and Cheque Deposit Machines, our new corporate centers will also offer specialized services tailored to the requirements of our valued corporate clients. Our dedicated team of Corporate Banking professionals will be available in those Service Centers to provide personalized assistance and support, ensuring that your corporate banking needs are met with the highest level of service.

As part of the transition, starting from 21st May 2023, Corporate Transactions will only be restricted to those 4 branches within Doha in addition to Salwa Road and other branches outside Doha (check below table). However, we assure you that our new corporate centers are fully equipped to provide you with the specialized services and convenience you require for your corporate banking needs.

We understand the importance of your business and are always committed to the continuous enhancement of our services to meet your evolving needs. We are confident that our new corporate centers along with the Bulk Cash & Cheque Deposit Machines, will provide you with an enhanced banking experience, and we look forward to serving you at these new facilities. The below table provides a snapshot of services offered at our branches for Corporate Clients:

Branch Name Type of Services Bulk Cash & Cheque Deposit Machine Multifunctional ATM
Museum Branch Corporate Services only Yes Yes
Industrial Area Branch Corporate Services only Yes 4 Withdrawal ATMs Only
Doha Bank Head Office Tower Corporate Services only N/A Yes (2)
Bulk Cash Center-Grand Hamad St. Corporate Services only N/A Yes (2)
Salwa Road Branch Retail and Corporate Services Yes Yes (2)
Al Khor Branch Retail and Corporate Services N/A Yes
Mesaieed Branch Retail and Corporate Services N/A Yes
Al Wakra Branch Retail and Corporate Services N/A Yes
Dukhan Branch Retail and Corporate Services N/A Yes
Al Ruwais Branch Retail and Corporate Services N/A Yes
All Other Branches Retail Services Only N/A Yes

Should you have any questions or require further information, please do not hesitate to contact your dedicated relationship manager. We value your partnership and thank you for your ongoing support.

FAQ’s

A: The new corporate centers are dedicated facilities that are designed to serve our corporate clients for over-the-counter (OTC) and other banking services. They will be available from 19th May 2023.

A: The new corporate centers are specifically designed to cater to the unique needs of our corporate clients, offering enhanced convenience, efficiency, and specialized services. They will provide you with personalized assistance and support, enabling you to efficiently manage your corporate banking needs.

A: The corporate centers will be providing all kinds of banking services related to corporate customers including but not limited to:

  • Cash Deposits.
  • Cash Withdrawals.
  • Cheques Deposits.
  • Cashing Cheque Withdrawals.
  • Buying & Selling Foreign Currencies.
  • Issuance of Manager Cheques.
  • Issuance of Foreign Demand Drafts.
  • Internal Fund Transfers. (From account to account).
  • Local Funds Transfer.
  • Outward Remittances.
  • Account Maintenance.
  • Services related to direct and indirect facilities.

A: There will be no changes to any of your bank account or IBAN numbers, debit / credit cards or online banking.

A: Maintenance of accounts will be done through home branches only nevertheless customers can visit any of the CSCs to submit their requests for any kind of services including the account maintenance activities.

A: Corporate Deposit cards are exclusively designed for cash and cheque deposits and will be issued to all corporate clients who do not currently have them. You can contact your dedicated relationship manager (RM) to request the issuance of these cards.

A: No, the Corporate Deposit cards are restricted to cash and cheque deposits only. You do not have to worry about cash withdrawals or revealing your account balances to the users of the cards and machines.

A: No, starting from 19th May 2023, our retail branches will no longer be able to serve our corporate clients. However, our new corporate centers are fully equipped to provide you with the specialized services and convenience you require for your corporate banking needs.

A: This service will continue to be provided only through corporate cash center at Grand Hamad Street.

A: Details of the Bulk Cash and Cheque Deposit Machines and Multifunctional ATMs are as per below:

Branch Name Type of Services Bulk Cash & Cheque Deposit Machine Multifunctional ATM
Museum Branch Corporate Services only Yes Yes
Industrial Area Branch Corporate Services only Yes 4 Withdrawal ATMs Only
Doha Bank Head Office Tower Corporate Services only N/A Yes (2)
Bulk Cash Center-Grand Hamad St. Corporate Services only N/A Yes (2)
Salwa Road Branch Retail and Corporate Services Yes Yes (2)
Al Khor Branch Retail and Corporate Services N/A Yes
Mesaieed Branch Retail and Corporate Services N/A Yes
Al Wakra Branch Retail and Corporate Services N/A Yes
Dukhan Branch Retail and Corporate Services N/A Yes
Al Ruwais Branch Retail and Corporate Services N/A Yes
All Other Branches Retail Services Only N/A Yes

A: The corporate service centers at Museum and Industrial Area will have extended service hours from 09:00 am till 05:00 pm including Saturdays.

A: You can contact your dedicated relationship manager (RM) or our customer service team at the branches if you have any questions or require further information. You may also call our call centre at +974 44456000. We are committed to providing you with the support and assistance you need to efficiently manage your corporate banking needs.